Privacy Policy
At Taoist World (taoist-world.com), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from our handcrafted jewelry collection.
1. Information We Collect
Personal Information You Provide:
- Contact Information: Name, email address, phone number, shipping address
- Payment Information: Credit card details, PayPal account information, billing address
- Order Information: Products purchased, order history, special instructions
- Account Information: Username, password, wishlist items, product reviews
- Communication: Email correspondence, customer service inquiries, feedback
Information Collected Automatically:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, products viewed, search queries
- Location Data: Country, region, city (approximate location based on IP)
- Cookies: Shopping cart contents, preferences, session data
Third-Party Information:
- Social Media: Public profile information (if you connect social accounts)
- Analytics: Aggregated demographic data from Google Analytics
- Marketing: Information from advertising partners and affiliates
2. How We Use Your Information
Primary Business Purposes:
- Order Processing: Fulfill orders, process payments, arrange shipping
- Customer Service: Respond to inquiries, resolve issues, provide support
- Account Management: Create and maintain your account, process returns
- Communication: Send order confirmations, shipping updates, respond to questions
Marketing and Improvements:
- Personalization: Recommend products, customize your experience
- Marketing: Send promotional emails (with opt-out option)
- Analytics: Improve our website, products, and services
- Security: Detect and prevent fraud, protect against unauthorized access
Legal Compliance:
- Tax Obligations: Maintain records for accounting and tax purposes
- Legal Requirements: Comply with applicable laws and regulations
- Dispute Resolution: Handle chargebacks, resolve disputes
3. Legal Basis for Processing (GDPR)
For our European customers, we process personal data based on:
- Contract Performance: To fulfill your purchase and provide our services
- Legitimate Interests: To improve our business and prevent fraud
- Consent: For marketing communications (you may withdraw at any time)
- Legal Obligations: To comply with tax, accounting, and other legal requirements
4. Data Sharing and Disclosure
Service Providers:
- Payment Processors: PayPal, Stripe, credit card companies
- Shipping Partners: DHL, FedEx, UPS, national postal services
- Technology Providers: Website hosting, email services, analytics
- Marketing Platforms: Email marketing services, advertising networks
Legal Requirements:
- Law Enforcement: When required by law or to protect our legal rights
- Business Transfers: In connection with a merger, sale, or acquisition
- Professional Advisors: Accountants, lawyers, business consultants
We Do Not Sell Your Personal Information:
We never sell, rent, or trade your personal information to third parties for their marketing purposes.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Communications with our Website are all conducted using Secure Socket Layer (SSL) encryption technology. Through our use of SSL encryption technology, all information communicated between you and our website is secured.
- We will not use the collection of users’ personal information as the main purpose.
- We do not rent or sell this information to any third-party.
- Without your consent, we will not use your personal information or pictures for advertising.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
5. International Data Transfers
Your information may be transferred to and processed in:
- China: Where our business is headquartered
- United States: Where some of our service providers are located
- European Union: Where our EU customers’ data may be processed
- Other Countries: Where our shipping partners and service providers operate
We implement appropriate safeguards for international transfers, including:
- Standard contractual clauses
- Adequacy decisions where available
- Encryption and security measures
6. Your Rights and Choices
For All Customers:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a portable format
European Residents (GDPR Rights):
- Right to be Informed: About how we use your personal data
- Right of Access: To your personal data
- Right to Rectification: Of inaccurate personal data
- Right to Erasure: (“Right to be forgotten”)
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Transfer your data to another service
- Right to Object: To certain types of processing
- Rights Related to Automated Decision Making: Including profiling
California Residents (CCPA Rights):
- Right to Know: About personal information collected, used, shared, or sold
- Right to Delete: Personal information we have collected
- Right to Opt-Out: Of the sale of personal information
- Right to Non-Discrimination: For exercising your privacy rights
How to Exercise Your Rights:
Email us at dingluck@taoist-world.com with your request. We’ll respond within 30 days.
7. Cookies and Tracking Technologies
Types of Cookies We Use:
- Essential Cookies: Enable basic website functions
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Track advertising effectiveness
- Preference Cookies: Remember your settings and preferences
Managing Cookies:
- Browser Settings: Most browsers allow you to refuse or delete cookies
- Opt-out Tools: Visit www.allaboutcookies.org for cookie management options
- Do Not Track: Some browsers support Do Not Track signals
Third-Party Analytics:
We use Google Analytics and other services that collect information about website usage. You can opt out of Google Analytics using their opt-out browser add-on.
8. Data Retention
We retain your personal information for:
- Order Records: 7 years (for tax and accounting purposes)
- Customer Accounts: Until you request deletion or 3 years of inactivity
- Marketing Communications: Until you unsubscribe or 2 years
- Cookies: 30 days to 2 years depending on type
- Backup Systems: Up to 90 days
When we no longer need your information, we securely delete or anonymize it.
9. Security Measures
We implement industry-standard security measures:
- SSL Encryption: All data transmission is encrypted
- PCI DSS Compliance: Payment card data security standards
- Access Controls: Limited access to personal information
- Regular Security Audits: Ongoing monitoring and updates
- Employee Training: Staff trained on data protection
- Backup Systems: Regular secure backups
Despite our efforts, no security measures are perfect. We encourage you to use strong passwords and keep your account information confidential.
10. Children’s Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us for immediate deletion.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be:
- Posted on this page with updated “Last Updated” date
- Significant changes: We’ll notify you via email or prominent notice
- Material changes: We’ll obtain your consent if required
We encourage you to review this policy periodically for any updates.
12. Contact Us
For any privacy-related questions, concerns, or to exercise your rights:
Email: dingluck@taoist-world.com
Response Time: Within 24 hours (Monday-Friday)
Business Hours: 9:00 AM – 6:00 PM (China Standard Time)
Response Time: Within 24 hours (Monday-Friday)
Business Hours: 9:00 AM – 6:00 PM (China Standard Time)
Data Protection Officer:
If you have concerns about how we handle your personal data, you may contact our Data Protection Officer at the email address above.
13. Complaints
If you’re not satisfied with our response to your privacy concerns:
- EU Residents: You may contact your local data protection authority
- UK Residents: You may contact the Information Commissioner’s Office
- California Residents: You may contact the California Attorney General
- Other Jurisdictions: Contact your local privacy regulator
14. Specific Jurisdiction Provisions
Brazil (LGPD):
Brazilian residents have additional rights under the Lei Geral de Proteção de Dados (LGPD).
Canada (PIPEDA):
Canadian residents have rights under the Personal Information Protection and Electronic Documents Act.
Australia (Privacy Act):
Australian residents have rights under the Privacy Act 1988.
By using our website and purchasing our products, you acknowledge that you have read and understood this Privacy Policy.
Taoist World
Website: https://taoist-world.com
Website: https://taoist-world.com
Tel：+8613186989643
Email: taoistworld@gmail.com
Address: Dongzhai 2-24, Dongzhaizitou Community, Xiazhuang Subdistrict, Chengyang District, Qingdao City, Shandong Province China
Monday-Friday, 9AM-6PM(PST)
This is not the return address, contact us by mail and get the return address please.
