Shipping Policy
Last updated: September 17, 2026
This policy covers physical products purchased from Taoist World. For shipping questions, contact [email protected].
Shipping destinations and charges
Standard shipping is included in our physical-product prices for destinations supported at checkout. There is no separate standard shipping charge and no minimum order value is required. Destination availability is confirmed at checkout; we cannot guarantee delivery to every address worldwide.
Import duties, customs charges and taxes assessed by the destination authorities are separate from the shipping charge. Unless collected at checkout or stated otherwise, these charges are the customer’s responsibility.
Processing and delivery estimates
Standard orders are usually prepared and dispatched within 1–3 business days after payment confirmation.
Custom orders, including made-to-measure ritual implements and their personalized consecration, are usually prepared and dispatched within 5–10 business days after payment confirmation.
Transit time after dispatch varies by destination, shipping route and local delivery conditions. If you need an estimate for your address, please contact us before ordering.
Preparation time and transit time are separate. Business days exclude weekends and public holidays. Delivery estimates are not guaranteed arrival dates; customs checks, carrier disruptions and holidays may cause delays.
Dispatch and tracking
Tracking information is provided after dispatch. The carrier and local delivery partner may vary by destination. Please allow 48–72 hours for initial tracking updates to appear.
If tracking has not updated or your parcel is delayed, email us with your order number. We will investigate with the carrier and help resolve the delivery issue.
Delivery details and order changes
Please check your shipping address and contact details before paying. Contact us promptly if you need to correct an address or cancel an order. For physical products that are not custom-made, cancellation requests received before dispatch are eligible for a full refund. For made-to-measure ritual implements, a full-refund cancellation is available only if we receive your request before the physical item is completed. Once the item is completed, we do not offer voluntary cancellation, even if it has not yet been consecrated or dispatched. After dispatch, a shipment may not be interceptable. Please see our Return & Refund Policy for the full cancellation, return and refund conditions, including any rights that apply under the law in your location.
Damaged, incorrect or missing deliveries
If a parcel arrives damaged, contains an incorrect item, or appears to be missing, contact us as soon as possible with your order number and any available photos or tracking details. Keep the packaging while we review the issue. Your applicable consumer rights are unaffected.
Returns and services
Return-shipping costs for any permitted return are handled as described in our Return & Refund Policy.See our Return & Refund Policy for cancellation, return and refund conditions, including any rights that apply under the law in your location.
Consultations, digital services and gift cards are not covered by these physical-delivery estimates. Refer to the relevant product terms or contact us before ordering.
Contact
Email: [email protected]
Telephone: +86 131 8698 9643
Business address: Dongzhai 2-24, Dongzhaizitou Community, Xiazhuang Subdistrict, Chengyang District, Qingdao City, Shandong Province, China.
This business address is not an authorized return address. Please contact us for return instructions before sending anything back.